Our businesses

Thirteen businesses, one network

Thirteen businesses, across specialty medicine, hospital care, primary care, nursing, dermatology, diagnostics and education. No referral commission is paid or taken anywhere in the group.

A clinician in navy scrubs holds a small wrapped animal in front of a large ring-shaped Accuray Radixact radiotherapy machine
A patient carried into the Accuray Radixact suite, The Cancer Vet
01Specialty Vet Hospitals

Multi-specialty referral

Specialty Vet Hospitals

Fourteen clinical departments, with surgical theatres, intensive care, imaging and in-house pathology under one roof.

Specialty Vet Hospitals is the parent brand for the group’s referral hospitals. Top Dog, Mumbai is one of them.

Referral hospital medicine for cases that a single practice cannot hold alone. Theatres, intensive care beds, ultrasound, endoscopy and in-house pathology sit in the same building, with the specialist bench on site. Dr. Makarand Chousalkar founded Top Dog, Mumbai and is the group’s Chief Medical Officer.

Every clinician in this business is salaried. Nobody is paid on production, so there is no financial reason to over-treat. On any question of patient safety, the clinical view is the deciding one.

Departments

  1. 01Ophthalmology
  2. 02Oncology
  3. 03Dermatology
  4. 04Exotic companion animals
  5. 05Emergency and critical care
  6. 06Internal medicine
  7. 07Soft tissue surgery
  8. 08Orthopaedics
  9. 09Neurology
  10. 10Cardiology
  11. 11Dentistry
  12. 12Diagnostic imaging
  13. 13Pathology
  14. 14Behaviour

On site

  1. 01Surgical theatres
  2. 02Intensive care
  3. 03Ultrasound, echocardiography and endoscopy
  4. 04In-house pathology

Clinical leadership

Two surgeons in full scrub operating on a draped patient with instruments laid out
A two-surgeon team at the table, Top Dog, Mumbai
An empty surgical suite with a hydraulic operating table, theatre lights and anaesthesia machine
Surgical suite, Top Dog, Mumbai
A clinician at a binocular microscope in the in-house laboratory
In-house pathology, Top Dog, Mumbai
02The Eye Vet

Ophthalmology

The Eye Vet

Specialist eye care for companion animals.

A Specialty Council chair is clinically accountable for every case in their discipline, at every site.

Cataract and phacoemulsification surgery, cornea, glaucoma and referral diagnostics. The business was co-founded by Dr. Kasturi Bhadsavle, DIBVO, who leads it and chairs the group’s Ophthalmology Specialty Council. It was the first business in the group.

Clinicians are salaried. Referral cases return to the practice that sent them.

Scope

  1. 01Cataract and phacoemulsification surgery
  2. 02Cornea
  3. 03Glaucoma
  4. 04Referral diagnostics

Clinical leadership

Two gowned surgeons working at an ophthalmic operating microscope, one passing an instrument
Two surgeons at the operating microscope, The Eye Vet
03The Cancer Vet

Oncology

The Cancer Vet

Medical oncology for pets, with chemotherapy day care.

Patient safety, then quality, then finance. In that order, in every tie-break.

Diagnosis, staging and treatment planning, with chemotherapy delivered in day care. The business was co-founded by Dr. Noopur Desai, the only US board-certified veterinary radiation oncologist practising in India, who leads it and chairs the group’s Oncology Specialty Council.

Clinicians are salaried. Treatment plans are set on clinical grounds and nothing else.

Scope

  1. 01Diagnosis and staging
  2. 02Treatment planning
  3. 03Chemotherapy day care
  4. 04Radiotherapy, delivered on a linear accelerator
  5. 05Referral back to the treating practice

Clinical leadership

Two clinicians in gowns, caps, masks and nitrile gloves treating a cat during chemotherapy
Chemotherapy administered in full cytotoxic protective equipment, The Cancer Vet
04The Exotics Vet

Exotic companion animals

The Exotics Vet

Birds, small mammals and reptiles, seen by clinicians who specialise in them.

Clinicians are salaried, never paid on production.

Exotic companion animal medicine needs species-specific handling, anaesthesia and dosing. The business was co-founded by Dr. Shiwani Tandel, who leads it and chairs the group’s Exotics Specialty Council. The clinic is in Pune.

Clinicians are salaried. Cases outside the species range are referred on rather than kept.

Scope

  1. 01Birds
  2. 02Small mammals
  3. 03Reptiles
  4. 04Species-specific anaesthesia and handling

Clinical leadership

A studio group portrait of the clinical team in branded aubergine scrubs
The clinical team, The Exotics Vet
05The Dermatology Vet

Dermatology

The Dermatology Vet

Specialist skin, ear and allergy medicine for companion animals.

Medical protocols and pathways are set by clinicians. Medical Director appointments are made by peer selection.

Skin, ear and allergy disease is one of the most common reasons a companion animal is seen again and again, and one of the least often resolved. The business takes dermatology referrals that primary care has not settled, and works them up to a diagnosis rather than to a repeat prescription.

Clinicians are salaried. The medical standard is set by the group’s Dermatology Specialty Council.

Scope

  1. 01Allergy and atopic disease
  2. 02Ear disease
  3. 03Autoimmune and infectious skin disease

Medical standard

Set by the group’s Dermatology Specialty Council.

06IIVS

The academy

IIVS

The International Institute of Veterinary Specialization — the group’s academy, wholly owned, running fourteen disciplines.

IIVS is wholly owned by the group. Faculty come from the group’s own bench.

The ladder runs PG certificate, fellowship, rotating internship, residency, specialist. Teaching is delivered digitally, with clinical rotations through the network.

The ladder

  1. Stage 01

    PG certificate

  2. Stage 02

    Fellowship

  3. Stage 03

    Rotating internship

  4. Stage 04

    Residency

  5. Stage 05

    Specialist

07The Family Vet

Primary care

The Family Vet

Neighbourhood primary care, with the specialist bench behind it.

Clinicians are salaried, never paid on production.

Primary care is where most animals are seen and where most relationships with a household are held. A practice inside the group keeps its name, its team and its founder’s clinical control.

Cases that need specialty or hospital depth move inside the network and come back to the practice that referred them. No referral commission is paid or taken, in either direction.

Scope

  1. 01Neighbourhood primary care
  2. 02Preventive medicine and vaccination
  3. 03Referral into the specialty bench
  4. 04One clinical record across the network
A veterinarian auscultating a golden retriever on the consulting table while the dog’s owners look on
A consultation with the owners present, The Family Vet
08The Emergency Vet

Emergency and critical care

The Emergency Vet

Triage, intensive care and surgical stabilisation.

Clinicians are salaried, never paid on production.

Emergency medicine is judged on the first hour. Triage, stabilisation, intensive care and imaging, with the specialty bench reachable from the floor rather than in the morning.

Co-founded by Dr. Hamsini Yagneshwar. Clinicians are salaried.

Scope

  1. 01Triage and stabilisation
  2. 02Intensive care
  3. 03Surgical stabilisation
  4. 04Imaging on the floor

Clinical leadership

A veterinary nurse adjusting an intravenous line for a dog lying under a theatre light beside a patient monitor
Adjusting an intravenous line, The Emergency Vet
09The Behaviour Vet

Behavioural medicine

The Behaviour Vet

Behavioural medicine for aggression, anxiety, noise phobia and separation disorders.

Clinicians are salaried, never paid on production.

Behavioural disorders end more relationships between an animal and its household than any surgical disease. They are treated as medicine here, not as training.

Consultation is delivered online, with in-person intensives through the clinical network. Co-founded by Dr. Daniela Zurr.

Scope

  1. 01Aggression
  2. 02Anxiety
  3. 03Noise phobia
  4. 04Separation-related disorders
  5. 05Online consultation with in-person intensives

Clinical leadership

Dr. Daniela Zurr

Behavioural medicine

Co-founder of The Behaviour Vet.

A clinician at a desk conducting a video consultation, an owner holding a cat visible on the screen
A consultation conducted remotely, The Behaviour Vet
10The Veterinary Nursing Company

Nursing

The Veterinary Nursing Company

Recruits, trains and deploys veterinary nurses and technicians.

Clinicians are salaried, never paid on production.

Nurses and technicians are the largest group of people in the company and the least well served by the profession’s training. The business recruits, trains and deploys them as managed clinical staff across the network.

It gives a nurse a career ladder that no single practice can build alone, and gives a practice a standard of nursing it could not recruit for on its own.

Scope

  1. 01Recruitment
  2. 02Clinical training and simulation
  3. 03Managed deployment across the network
  4. 04A route to senior and specialist nursing
A veterinary nurse in scrubs attending to a retriever on a stainless treatment table
On the treatment floor, The Veterinary Nursing Company
11The Radiology Vet

Radiology

The Radiology Vet

Specialist interpretation of radiographs, ultrasound, CT and MRI.

Clinicians are salaried, never paid on production.

Imaging is only as good as the person reading it. Board-certified and residency-trained radiologists report for clinics inside the group and for practices outside it.

A small practice reaches the same standard of interpretation as a referral hospital, without owning the bench.

Scope

  1. 01Radiographs
  2. 02Ultrasound
  3. 03CT
  4. 04MRI
A veterinarian holding a radiograph up to the window light, a small dog waiting on the table behind
Reading a study, The Radiology Vet
12The Pathology Vet

Pathology

The Pathology Vet

Histopathology, cytology and clinical pathology, reported to one standard.

Clinicians are salaried, never paid on production.

A diagnosis is only as good as the report behind it. The business provides specialist pathology for clinics inside the group and for practices outside it, so a sample is read by someone who reads that tissue every week.

Samples are reported to one standard, whichever clinic sent them. The medical standard is set by the group’s Pathology Specialty Council.

Scope

  1. 01Histopathology
  2. 02Cytology
  3. 03Clinical pathology
  4. 04Second-opinion review
A bench microscope and reagent bottles in the foreground of a clinic laboratory, a clinician with a dog beyond
At the bench, The Pathology Vet
13The Hospice Vet

End of life care

The Hospice Vet

Quality of life assessment, palliative and hospice care.

Clinicians are salaried, never paid on production.

End of life is the part of the work most often left to a rushed consultation at the end of a list. It is treated here as a discipline with its own standard.

Quality of life assessment, in-home palliative and hospice care, aftercare and support for the household.

Scope

  1. 01Quality of life assessment
  2. 02In-home palliative care
  3. 03Hospice care
  4. 04Aftercare and grief support
A clinician crouching outdoors beside an older dog, one hand resting on its head
An unhurried visit, The Hospice Vet

Clinical standards

One standard across the group

Clinical leadership, salaried practice and no referral commissions.